Emma-Lily Higgins, a 22-year-old landlady, is determined to prove her doubters wrong with her ambitious plans for The White Horse in Hawkinge. Despite her youth, she has risen through the ranks from pot washer to manager, driven by a passion for hospitality and a desire to create a community space.
Her journey into the industry began as a teenager, working in a Canterbury café and a fabric shop, but her true calling was found in the pub trade. Higgins' ambition to become an army medic was cut short due to health issues, leading her to pursue a career in hospitality. With a focus on building her skills in Kent, where she has spent her entire life, she aims to secure the pub's future and provide a space for the community.
Higgins acknowledges the challenges ahead, particularly the ongoing cost-of-living pressures and the need to balance fair prices with competition from nearby venues. However, she remains optimistic, citing the positive progress made in her first eight months as landlady. By organizing events like veteran breakfasts and monthly quiz nights, and featuring local singers, she has fostered a sense of community and ensured the pub's menu reflects local preferences.
What makes Higgins' story particularly inspiring is her ability to overcome self-doubt and take on a leadership role at such a young age. Her determination to keep the pub alive and her commitment to creating a welcoming space for all are commendable. As she continues to navigate the challenges of pub management, her focus on community engagement and local preferences will be key to her success.
In my opinion, Higgins' story highlights the importance of perseverance and community engagement in the hospitality industry. Her willingness to take on a leadership role despite her age and health issues demonstrates a strong work ethic and a dedication to her craft. As she continues to build her skills and navigate the challenges of pub management, she will undoubtedly leave a lasting impact on The White Horse and the local community.